Encountering "bad ads" such as mobile redirect ads is an industry-wide challenge that can impact any site displaying ad inventory, including major media groups like The Atlantic and The New York Times: https://www.wired.com/story/pop-up-mobile-ads-surge-as-sites-scramble-to-stop-them/. These types of ads, though typically affecting only a small percentage of traffic, can be disruptive and harmful to user experience. In this article, we will guide you through the process of reporting a bad ad to Google and Ezoic, ensuring that our teams can take swift action to block problematic ad providers and maintain a clean ad environment across all sites using our platform. Follow these step-by-step instructions to help us keep your site safe and thriving.

To report the bad ad to Google:

1. Use the 'Report' icon that is built into the ads (highlighted below):

If the 'Report Icon is not available go directly to the URL below, and proceed to step 3. Make sure to right click the Ad and get the click through URL. https://support.google.com/ads/troubleshooter/4578507

2. Click the 'Report Ad' link in the new window:

3. Select the 'It violates Google policies (e.g. scam/phishing, offensive, or dangerous content).' option:

4. Select the appropriate Category and enter email address:

If reporting for being unable to close, select the 'Something else' so that information can be provided. If manually coming to this page, you will need to paste the Click Through URL into the 'Ad or listing link (do not change if prefilled):

5. Provide details:

6. Submit the ticket:

To report the bad ad to Ezoic:

1. Identify the bad ad: Look for any unusual ads that redirect you to another site or create pop-ups (excluding vignette ads).

2. Capture the Ad URL: Right-click on the ad and select "Inspect" to access the code. Locate and copy the Ad URL. 

3. Note the site URL: Record the URL of your site where you encountered the bad ad as well as the time you encountered it. It's also recommended that you grab a screenshot of the ad in question.

4. Open a support ticket: Go to our Support portal and open a new ticket.

5. Provide details: Paste the Ad URL and your site URL into the ticket, and include any additional relevant information.

6. Submit the ticket: Send the ticket to our Ad Ops team for further investigation and action.

We also encourage you to add the provider of the ad to the Advertiser Blocker app. This will allow Google to block ads from this provider from being shown across your website.

If you need further assistance with a "bad ad", please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!